One of the largest European sports betting merchants was concerned at what they perceived were high levels of declines following the Aintree Grand National meeting.
Intelligent Payments has developed sophisticated reporting systems to help our merchants understand their decline levels. Intelligent Payments decline analytics solution identifies one off declines and also multiple declines from the same customer. Multiple declines from the same customer will skew the true decline levels. The system demonstrated to the merchant that multiple declines were coming from certain customers as they repeatedly tried to make gaming deposits. Intelligent Payments has developed unique payment solutions to allow a merchant to redirect their customers to other payment methods if their customer's card has been declined.
Our merchants now have a far greater understanding of their decline traffic and our business intelligence platform allows them in real time to take measures to limit their declines.